prxy, Inc. Spamblock.net Overview

• Overview and Getting Started (this page)
• FAQ (Frequently Asked Questions)
• Domain Administration

Do you have a question not covered by the overview or FAQ? Please Contact Support.

All prxy hosted domains will benefit from the new spam filtering at no additional charge. We also offer this service to companies and individuals who operate their own mail server, or use other hosting services. Contact Support for more information and to request a free trial.

Overview What is Spamblock.net?

The Spamblock.net system provides spam and virus filtering, and allows email users and domain administrators to allow or reject specific addresses or domains, or create rules based on other characteristics of a message.

Getting Started Using Spamblock.net

If you want to spend the least possible time on spam, all we recommend is that you watch for the daily notifications that tell you what has been filtered. If you notice any errors, just click "Accept" next to the message to have it promptly delivered. That's it! But there is much more available, so if you want more details, read on.

The web interface also includes a simple interface to whitelist (Always accept mail from...) and blacklist (Always reject mail from...) addresses on the Home page, along with a list of the pending messages that are suspected to be spam. Log in here:

http://spamblock.prxy.net
Log in with your full email address (such as support@prxy.com) and email password.

NOTE: Even if you normally login using only the user name (such as "support") you must log in to Spamblock with your full email address (such as "support@prxy.com").

Most pages have a yellow bar near the top with "(Show Help)" for a summary and "(Online Documentation)" for detailed instructions.

You may review and fix mail that was improperly filtered as spam yourself through the web site. To view suspected spam and make other changes to the filters or spam filtering preferences, please log in to the spam filtering web site.

You will receive daily emails telling you the mail that has been blocked as spam, and giving you links to click to have the mail delivered to your Inbox. If you wish to stop those notices or change the time they are sent, please log in to the site above and click:

Preferences -> Notification (times on this screen are US Pacific time)

If spam gets through the filter to your inbox, you may either:

• forward the spam to: missed-spam@YOUR-DOMAIN
  or,
• If you are familiar with looking at the headers of messages, you'll find a header called "X-Antispam-Training-Spam:". You may paste the web link on that line in yor web browser to train the spam filter that the message was spam.
  or,
• Have spam training links added to the body of your messages by logging in to the spam filtering web page and clicking: Preferences -> Stream Settings, then scroll down to Bayes Settings and pick a setting for line S-2500 "Add links to messages to train Bayesian analyzer":
  • Inline - adds training links to the end of the message
  • Separate-Part - adds training links stored in a separate HTML part rather than placed in the original message text.
  • Plain-Separate-Part - adds training links in a separate plain-text part (recommended for proper display in Outlook).

  Please note that legitimate newsletters and other mail sent by an individual with a legitimate personal or business relationship to send you email, that you no longer wish to receive, should not be reported as "missed-spam." Instead, follow the unsubscribe instructions or contact your IT department for assistance.