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prxy Internet Services Status History
Current status is available on the status page.
Update November 14, 2007
Our domain registration partner, eNom, is performing scheduled maintenance on November 15, 2007, between 8pm and 10pm PST.
During that time, email forwarding and web site redirection will be affected.
Update November 3, 2007
Our domain registration partner, eNom, is performing unscheduled maintenance.
You will not be able to register domains or manage existing domains.
DNS and other features are operating normally.
Please try again shortly.
UPDATE: Maintenance is complete and all domain functions are operating normally.
Update October 30, 2007
Preventative maintenance on email.usermail.net has been completed on schedule.
Actual down time was October 30, 2007 12:07am to 12:19am PDT (12 minutes),
with webmail down again from 12:23am to 12:25am PDT (2 minutes).
Note that this maintenance had no impact on usermail.com accounts.
Update October 28, 2007
Preventative maintenance is scheduled on the email.usermail.net server
(MX name businessplan.usermail.net) to be performed between
11pm PDT October 29, 2007 and
1am PDT October 30, 2007. Actual down time is expected to be roughly a half hour.
Please watch this page for any updates.
Update October 27, 2007
Accounts on mail.mail-center.com were unavailable from 7:41am to 9:03am PDT.
Update October 26, 2007
Update 11:15pm PDT: Filters are in place to limit the impact of the
denial of service attack (DOS). While we are seeing higher ping times,
latency is minimal and there is no packet loss at this time. If you are
having difficulty reaching our network from your location, if you know
how to create a traceroute, please perform a traceroute to the mail server
or web server you are trying to reach and email it to support@prxy.com
Update 10:37pm PDT: Our network technicians have determined that our provider's network
is currently experiencing a large denial of service attack and they
are working to filter it. Connectivity is intermittent and packet loss
good to poor depending on your location.
As of 9:42pm PDT our network technicians are investigating packet
loss/network connectivity issues. Connectivity to the USA East and West
Coasts and to Europe appears to be the most affected.
Update October 26, 2007
This morning between roughly 7:40am and 9am PDT, one of our major
internet network providers was giving intermittent connectivity to many
regions. Though we use a redundant network feed made up of five
different providers, any traffic over the primary provider, especially
in most of the United States, was intermittent or in some regions
completely lost. Please contact support@prxy.com if you would like
more detailed information when it is available, or information
regarding the corrective action being taken.
Update October 2, 2007
Earlier today, many IMAP users on the mail.prxy.net server not able to connect. The server reached its connection limit
due to a problem with one errant mail program that made several hundred connections. We've updated the system to limit
connections per client so a single user can't cause that problem again. Depending on your email program, you may need to
force it to connect again, or quit and restart your email program. Resolved 11:17am PDT.
Update September 6, 2007
Routine Maintenance Notice
Our domain system will be undergoing routine maintenance on Saturday, September 8, 2007,
from 7pm to 11pm PDT (Sunday, September 9, 2007, from 2am to 6am UTC).
During that maintenance period, you will not be able order new domains or transfers, and you will not be able to renew or update existing domains on our system.
DNS will continue to resolve normally and all email and web hosting services will be fully available and operational.
Update August 20, 2007, 16:52 PDT
The Mail-Center primary mail server is back online and operating properly.
Update August 20, 2007, 15:18 PDT
The Mail-Center primary mail server and domains with mail accessed through
mail.mail-center.com or related domains are unavailable due to a suspected disk error.
Mail is being stored on the backup server until the primary server is back online.
Update August 9, 2007, 12:28pm PDT
Domains are fully resolving. Please discontinue using the numeric links below.
Update August 9, 2007, 12:01pm PDT
Most domains are now at least partial resolving DNS, so web sites should be accessible again
and the numeric links below should no longer be necessary.
Update August 9, 2007, 10:33am PDT
A denial of service attack is affecting access to all domains which use our domain service DNS.
You may access our domains that use mail server mail.mail-center.com webmail at http://209.177.145.20/
You may access your domain that use mail server mail.mail-center.com webmail at https://209.177.145.20/
(but you will need to accept the security error since the host name does not match the certificate)
You may access mail.prxy.net webmail at http://209.177.145.7/ or securely at https://209.177.145.7/
(but you will need to accept the error, as above)
Service through Usermail.com/.net is not affected.
Detailed current status for Usermail is available on the
Usermail Support page.
Usermail and Mail-Center
prxy Internet Services
prxy Support
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