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Email Password Reset

Forgot your email password?

Passwords are all stored encrypted, so we can't see them. We can reset your password to a brand new one if you've forgotten it.


Please contact us to have the password reset. Here are a few options to receive your password reset:

  1. If you have access to the address being reset using a password stored (but forgotten) in your email program, we can send the password reset to its own address.
  2. If you have an email address that is not the one being reset in your billing contact information, we can send it there.
  3. If you confirm your identity, we can send it to another email address. To confirm your identity, please include the last four digits (only four!) of your payment account number used for your last renewal, and the zip code of your billing address, or the zip code of the address on your check. If you used PayPal, you may tell us the email address of your PayPal payment.
  4. We can call the phone number in your billing contact information with the new password. When you request the call, please confirm the phone number in your billing information on our site. We will return calls during west coast U.S. business hours (PDT, or GMT-7).


Latest News (view all)

prxy now supports Mac Outlook with Exchange Web Services
10-04-2015
Our recent upgrade now supports sync of email, calendars, and contacts with Macintosh Outlook. This feature is included with our Professional Collaboration accounts. Please contact us for details.

Accredited by the Better Business Bureau
12-08-2010
prxy, Inc., is formally accredited by the Better Business Bureau. After a review of our business practices and policies, and based on our history with the BBB, we've been awarded an A+ rating.


Click for the BBB Business Review of this Internet Services in San Jose CA Credit Cards Bay Area Green Business

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